Traivex
AI sales & service control for any business

Every call and every chat — reviewed by AI

Traivex listens to 100% of calls, reads your team's work Viber, WhatsApp and Telegram, and every morning shows where the business loses clients. A bot answers at night, reviews are watched.

  • Money-back first month
  • Live in 1–3 days
  • Open pricing — from 940 Br/mo
An example for your business
Traivex · live
🦷 Clinics
Inbound · 3:12 · front desk Anna

Client: How much is an implant, all-inclusive?

Staff: From 1,800, but the doctor has to see you first.

5
AI review · 5/10
Didn't offer a consultation slot
Ирина К.
Can I book a cleaning on Saturday?
waiting 2 h 14 min
Website lead · 18:42
Nobody has contacted the patient for 3 hours
Map review
Waited ages although I had a booking…
✓ Reply draft ready
Our clients
Connects to
Битрикс24amoCRM1С:CRMU-ONAsteriskFreePBX3CXZadarmaМанго ОфисViberWhatsAppTelegramMAXInstagramTikTokЧат на сайтеЯндекс КартыGoogle2ГИСМестные отзовикиБитрикс24amoCRM1С:CRMU-ONAsteriskFreePBX3CXZadarmaМанго ОфисViberWhatsAppTelegramMAXInstagramTikTokЧат на сайтеЯндекс КартыGoogle2ГИСМестные отзовики
The problem

Money is lost where nobody is looking

3–5%

of calls a manager hears when checking by hand. Nobody hears the other 95%

0%

of chats on staff phones are visible to the company. Someone quits — their clients leave too

1 из 8

monthly leads at EcoTravel got no reply from a work number — nobody knew before the first check

Product

One panel instead of five tools

Calls, chats, leads, bot and reviews — one window, one review, one morning digest.

Calls

Every conversation becomes text and a review: score, mistakes, client mood and what to do next.

  • ●100% of calls, not a 3–5% sample
  • ●A call checklist for your script
  • ●Risky calls — straight to the manager
Call checklist · sales teamweek
Greeting100%
Needs discovery72%
Offer64%
Objections38%
Next step45%

Staff chats

Your team's work Viber, WhatsApp, Telegram and MAX — in one window, reviewed like calls.

  • ●Connect by QR code in a minute
  • ●See who is waiting and for how long
  • ●Chats stay with the company even if the person leaves
Olga · Viberwaiting 1 h 05 min
Irina · WhatsAppwaiting 2 h 14 min
Sergey · Telegramanswered in 4 min

Lead → reply

We match CRM leads with chats and calls: did someone reach the client, how fast, and how it ended.

  • ●Leads with zero contact
  • ●Replies later than a day
  • ●Recalculated every 10 minutes
76%
● reached from a work number
● call only
● no trace — named list
EcoTravel, 845 leads in 30 days

AI bot 24/7

Replies on Instagram, Telegram and your site in seconds, holds a real conversation and hands over a ready client.

  • ●At night and on weekends
  • ●Creates the CRM lead itself
  • ●Knows your prices and rules
Hi! Are you open on Sunday?
Yes, 10 to 6 🙂 Shall I find a time?
03:17 · replied in 2 seconds

Reviews

We collect reviews from maps and review sites, flag the bad ones and draft a reply — you just hit send.

  • ●Yandex, Google and local sites
  • ●A draft reply in your tone
  • ●Average rating per location
Яндекс Карты4,8
Google4,6
2GIS4,9

Telegram digests

Every morning — what happened yesterday: leads, calls, who didn't reply and whom to praise. Weekly — a mistakes review.

  • ●For managers and owners
  • ●Numbers for every person
  • ●No need to open the panel
☀️ Yesterday's digest
📥 Leads: 41 · all answered except 3
📞 Calls: 126 · avg score 7.4
🏆 Best call — Anna
⚠️ Waiting: 2 clients on WhatsApp
Launch

From sign-up to the first digest — 1–3 days

Your team works as before. Nothing installed on their phones, your CRM stays as is.

  1. 01
    Connect

    CRM and phones in a day. Staff scan a QR code and their work messengers are in the panel.

  2. 02
    Tune to you

    Call checklist, teams and offices, who sees what. Your prices and rules for the bot.

  3. 03
    Review everything

    Every call and chat scored with mistakes. Leads checked every 10 minutes.

  4. 04
    Every morning — a digest

    To the owner in Telegram: who didn't reply, whom to praise, where clients slip.

Who it's for

For any business that sells by phone and messenger

Where clients slip away

«A patient asked about implant prices and never booked. The front desk didn't call back and replied on WhatsApp the next day.»

What Traivex shows
  • Calls that ended without a booked time slot
  • Patients waiting for a reply in messengers
  • Bad map reviews — with a reply drafted
Open the demo panel
Calculator

How much unanswered leads cost you

Move the sliders to your numbers — the estimate is deliberately cautious.

You're missing out every month
≈ 3 000 Br

72 leads a month get no reply or wait over an hour. Win back just a third and that's 5 more sales.

Your plan · Start940 Br/mo
Pays back 3.2×
Check it on my calls

A cautious estimate: only a third of missed leads won back at your own conversion. A free audit of your calls and chats shows the real numbers.

Free website audit

How Google, Yandex and AI see your site

Enter your address — in 1–2 minutes we check up to 12 pages: SEO, speed, technical health and whether you show up in ChatGPT, Alice and Perplexity answers. Free report and PDF.

What it looks like

The owner's panel

A dental clinic example — every industry looks the same, in its own words.

Every staff work chat with an AI score: who replies slowly, who didn't book, which objection was missed.

app.traivex.ru
OverviewChatsCallsStaffReviews
Who already uses it

Built in a real business — for business

Traivex grew inside the EcoTravel agency chain: every feature was first tested on its own calls and chats.

845

leads in 30 days matched with chats and calls

76%

got a reply from a work number — the rest are named

15

staff in three offices: Viber, WhatsApp, Telegram, MAX

10 min

— how often lead control is recalculated

«I don't understand how I lived without these services before. We were losing leads every day, managers couldn't keep up with the morning flow, calls and chats got lost. Now everything is at hand!»
Егор
Егор
TravelUP, travel agency
«Thanks to Traivex our company has finally started growing strongly and we more than doubled our conversion. Now our team clearly understands that further growth is impossible without AI. We are very grateful for your service.»
Елена
Елена
EcoTravel, a network of travel agencies
«We set up a clear sales chain and funnel. Now we see where clients get lost and how many we can handle as a small company. I clearly understand that thanks to Traivex we have steady growth ahead.»
Денис
Денис
Sletai.by, travel company
Compare

Cheaper than speech analytics — and far more

A public speech-analytics plan in Belarus at the same limits — versus Traivex Business.

Speech analyticsTraivex · Business
Price per month2 490 Br2 360 Br
Staff and call minutes50 · 25,00050 · 25,000
100% of calls scored against a checklist
Staff messenger chats—Telegram free
Lead → reply control from the CRM—
AI bot on Instagram, Telegram and site—
Reviews with reply drafts—
Setup3 000 Br990 BYN, free from 6 mo
Audit of your calls before buying1 500 Brfree

Public plans as of 8 Oct 2026, excl. VAT. Viber and WhatsApp in Traivex: 69 and 49 BYN per number a month.

Pricing

Open pricing. Everything included

Calls, chats, lead control and digests in every plan. You pay for team size, not modules.

Start

Sales or service team up to 15 people

940 Br/mo
👥 up to 15 staff
📞 5,000 call minutes
  • AI review of every call: score, mistakes, next step
  • Staff chats: Telegram free, Viber and WhatsApp per number
  • Lead → reply control: who got no answer and how fast
  • AI bot on Instagram, Telegram and your site — up to 1,000 chats
  • Map reviews: up to 3 locations, reply drafts
  • Morning digest for the owner in Telegram
Start with an audit
Most popular

Business

Companies up to 50 staff, several offices

2 360 Br/mo
👥 up to 50 staff
📞 25,000 call minutes
  • Everything in Start
  • Bot up to 5,000 chats, reviews up to 10 locations
  • Offices and groups: each manager sees their own team
  • Pulse: which clients are waiting for a reply right now
  • Weekly review: each person's mistakes and what to fix
  • Custom call checklists for each department
Start with an audit

Pro

Chains and contact centres up to 200 agents

6 640 Br/mo
👥 up to 200 staff
📞 80,000 call minutes
  • Everything in Business
  • Unlimited bot and reviews
  • API access and any integrations
  • Your own scoring criteria for calls and chats
  • Monthly review and a dedicated Traivex manager
Start with an audit

Enterprise

200+ agents, regulated industries

from28 400 Br/mo
👥 unlimited staff
📞 unlimited minutes
  • Everything in Pro
  • On-premise install
  • Custom work for your processes and reports
  • SLA contract and a dedicated engineer
Talk to us
Staff work messengers
per connected number, any plan
Telegram
free in every plan
WhatsApp
49 Br per number / month
Viber
69 Br per number / month
Over the plan — no need to upgrade
  • Call minute over the plan0,045 Br per minute
  • Extra staff member39 Br per month
  • Extra review location15 Br per month
  • Setup tailored to your business990 Br once

Setup is free when you pay for 6 months or more.

First-month guarantee

Saw no value in the first month — we refund the month. No forms, no persuasion. We refund the subscription; setup is work already done.

Work only

We review work numbers and calls. Personal chats are off-limits.

Role-based access

Owners see everything, office managers see their team. Sign in by email or Google.

Your data

Chats stay with the company even if someone leaves. Export on request.

FAQ

What people ask before starting

Does my team have to change how they work?+

No. They call and chat as before, from their work numbers. We connect to your phone system, CRM and work messengers and do the rest.

How are messengers connected?+

The employee scans a QR code in the panel — like logging into WhatsApp or Telegram on a computer. Viber and MAX are connected on our side, nothing to install on their phone. Chat history is pulled in automatically.

Which CRMs and phone systems are supported?+

Bitrix24, amoCRM, 1C:CRM and U-ON; Asterisk/FreePBX, 3CX, Zadarma, Mango Office. Anything else — leave a request and our integrator will get back with a timeline.

How long does setup take?+

Usually 1–3 business days: we connect your CRM and phones, staff link their messengers, we tune the call checklist to your business. First reviews arrive the same day.

Where are recordings and chats stored? Who sees them?+

In your company's protected workspace. Only people you add have access, each manager sees their own offices and staff. We don't review personal chats — work numbers only. For large companies — on-premise install.

Do I need to tell my staff?+

Yes, and it works in your favour: when the team knows every conversation is reviewed, quality improves in the first week. We'll give you the notice text and a contract clause.

Is there a free trial?+

Instead of a trial — a free audit: send 20 calls or a chat export of 1–2 people, and in 48 hours we'll show where clients slip away. Plus the first month comes with a money-back guarantee.

Which currency do I pay in?+

Belarusian roubles, Russian roubles or US dollars — by invoice. Setup is free when you pay for 6+ months, and a year saves 25%.

Free audit

We'll show where your business loses clients — in 48 hours

  • Send 20 calls or a chat export of 1–2 staff members
  • Get a review: mistakes, lost clients, what to fix first
  • No payment, no strings — the review is yours to keep
We reply within a business day. No spam.or straight to Telegram