Unified inbox
Conversations are scattered across Instagram, Telegram, site chat and mail. Who said what to the client — nobody knows.
Every conversation from every channel in one window. Search by client, full history, response time per agent. Reviewing a complaint takes a minute instead of half a day.
- Instagram, Telegram, site and mail in one list
- The client's full history, whatever the channel
- First-response time visible per agent
- Answer quality scored without reading every thread
in the subscription
What the clip shows
The pain, the fix, the result — exactly what happens on screen.
- PainFour open tabs, the owner hunting for what was said to a client
- FixOne search by name — the whole history from every channel
- ResultA card: "first response 14 minutes" → "2 seconds"
How to set it up
We do the setup — you provide access and half an hour to review it.
- 1Comes with the bots, no separate setup
- 2Give access to agents and the owner
Common questions
Will agents see each other's conversations?
It's configurable: agents see their own, the owner sees everything.
Other services
Sales bots
Enquiries arrive at night and on weekends. You reply six hours later — the client already booked elsewhere.
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Your agent finds a tour on the operator's site, then copies prices and takes screenshots by hand. A single quote takes up to 15 minutes.
Client mailboxes
Visa centres demand a unique e-mail per applicant. Creating mailboxes by hand is misery.
Secretary bot
A booking confirmation or a flight change drowns in the inbox — the agent hears it from the client first.